The eCRM system is accessed by the internet, using the address https://crm.fccsa.com.br/
By filling this address in the internet browser (Google Chrome, Firefox or Internet Explorer) the login screen will be shown:
The user should provide his login and password in the respective fields and click on the [OK] button. Login and password are provided by the eCRM manager.
The image below shows this operation:
If the user or password is invalid, a message of error is exhibited, as shown below:
Access password is mandatory; there is no system user with a blank password.
In case the user forgets his or her password, he or she can ask to the system manager at FCC S.A. a new password, which will be sent by email.