Access to the system

The eCRM system is accessed by the internet, using the address https://crm.fccsa.com.br/

By filling this address in the internet browser (Google Chrome, Firefox or Internet Explorer) the login screen will be shown:


The user should provide his login and password in the respective fields and click on the [OK] button. Login and password are provided by the eCRM manager.

The image below shows this operation:


If the user or password is invalid, a message of error is exhibited, as shown below:


Access password is mandatory; there is no system user with a blank password.

In case the user forgets his or her password, he or she can ask to the system manager at FCC S.A. a new password, which will be sent by email.